What People Are Saying
“APQC's work is grounded, is focused on the actual experience of workers and managers trying to work with knowledge, and conveys findings in clear and easily absorbable forms. I salute Carla and her esteemed coworkers at APQC, who have steadfastly carried forth the mission of understanding knowledge as the critical thing that it is for organizational as well as human progress.”
founder and executive director of the Institute for Knowledge Management
“You may think you know knowledge management, but this is new—how knowledge initiatives can incorporate social media, mobile technologies, and learning, for example. This book integrates the new knowledge management with the best of the old, such as communities of practice and measurement. KM still matters, and this book tells you why.”
–Thomas H. Davenport
President's Distinguished Professor of IT and Management, Babson College
“Over the last decade, knowledge management has emerged as a key success factor for the modern corporation, driven by tremendous advances in business analytics. This book studies the best practices in knowledge management and how leadership companies are applying them today.”
–Virginia M. Rometty
Senior Vice President and Group Executive Sales, Marketing and Strategy, IBM
“The authors and APQC have put together an excellent 'how to' manual for Knowledge Management (KM) that can benefit any organization, from those experienced in KM to those just starting. The authors have taken their years of experience and excellence in this field and written a masterful introduction and design manual that incorporates industry best-practices and alerts readers to the pitfalls they are likely to encounter. This book needs to be in the hands of every KM professional and corporate senior leader.”
a member of the US Navy
“The New Edge in Knowledge is a useful how-to manual that takes best practice sharing and organizational capability building to the next level: Web 2.0, social networking, mobility, and communities of practice. National and international examples show how companies can create strategic alignment and systematic management to transfer knowledge rapidly and effectively.”
–Rosabeth Moss Kanter
Harvard Business School professor and author of SuperCorp: How Vanguard Companies Create Innovation, Profits, Growth, and Social Good
“What has made our KM program strong is sticking to the fundamentals -- that's exactly what this book outlines. It provides trusted advisor guidance on how any company or organization can take the concrete steps to create and implement a world class KM strategy.”
Director of Knowledge Sharing, ConocoPhillips
“Carla O'Dell and Cindy Hubert have written an amazingly down to earth, useful and practical book on knowledge management and its importance to modern business. Starting with the distinction between information and knowledge, they provide a viewpoint that leaves IT in the dust. Read it to prepare for tomorrow's world!”
–A. Gary Shilling
President, A. Gary Shilling & Co., Inc.
The New Edge in Knowledge "In the News"
—Carla O'Dell & Cindy Hubert – APICS (August 1, 2012)
Knowledge Management in a New Context
—Carla O'Dell and Cindy Hubert, CFO (August 22, 2011)
— Staff – Mechanical Engineering (August 1, 2011)
Knowledge Management Called New Source of Competitive Advantage
— Frank Quinn, Supply Chain Management Review (June 20, 2011)
Knowledge Management in 2011: New APQC Book
— Bill Ives, Portals and KM (June 8, 2011)
Carla O'Dell and Cindy Hubert: An interview by Bob Morris
— Bob Morris, The Employee Engagement Network (May 21, 2011)
Q&A - Turning Raw Information into Community Knowledge
— Peter Alpern, Business Finance (May 9, 2011)
Is Knowledge Management an HR Priority? Should It Be?
— Elissa Tucker, HR.com (May 5th 2011)
Book review: "The New Edge in Knowledge" (APQC)
— Madanmohan Rao, KM Tech Sparks (April 29, 2011)
Looking for a New Edge in Knowledge Management?
— Dale Arsenault, Reflections on Knowledge Management and Organizational Innovation (April 26, 2011)
A New Book for Big KM
—Patti Anklam, Patti Anklam Blog (April 25, 2011)
Review: The New Edge in Knowledge, Carla O'Dell and Cindy Hubert
—Bill Ives, Fast Forward Blog (April 19, 2011)
What We're Reading
—Staff, CIO Magazine (March 25, 2011)
New Edge in Knowledge
—Jack Vinson, Knowledge Jolt with Jack (March 24, 2011)
The New Edge in Knowledge by Carla O'Dell, Cindy Hubert
—David Gurteen, Gurteen Blog (March 2011)
Learn What Others Are Saying
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As part of the launch, the authors are available to present keynotes and speeches at conferences or internal company meetings. To secure more details about booking, please contact Debbie Norman at APQC via email email@example.com or call +1-713-681-4020.