In The New Edge in Knowledge: How Knowledge Management Is Changing the Way We Do Business, authors Carla O’Dell and Cindy Hubert share APQC’s 20 years of hands-on experience in KM benchmarking, best practices, and implementation with the best organizations in the world. A nonprofit best practices and benchmarking firm, APQC has continuously refined and standardized reliable frameworks, methodologies, and maturity models.
We invite you to explore a few of APQC’s resources in KM.
Learn More About KM
Access implementation resources from APQC to support your KM efforts. Our implementation resource file was developed specifically as a companion for the book and is even organized by chapter, so that you may quickly take action and make improvements from what you read and learn.
Topics covered include:
- Articles
- Audio/ Presentations/Video
- Benchmarking Reports
- Guidebooks
- Implementation and Assessment Tools
- Training
Download our implementation resource file
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