The New Edge in Knowledge: How Knowledge Management Is Changing the Way We Do Business provides a strategy to ensure your organization has the knowledge it needs in the future and the ability to connect the dots and use knowledge to succeed today.
- Understand the new forces driving KM, and build a targeted strategy.
- Use a proven framework to guide your KM program design.
- See examples from leading organizations with outstanding KM programs.
- Propel your KM efforts with tested tools, models, and criteria.
KM was put on the map as a management discipline with the bestseller If Only We Knew What We Know, co-written by APQC President Carla O’Dell. A decade later, O’Dell and APQC Executive Director Cindy Hubert have written this definitive follow-up work.
Straightforward and easy-to-follow, The New Edge in Knowledge is based on APQC’s 20 years of experience in KM benchmarking, best practices, and implementation with leading organizations around the world. The case studies and snapshots profile how best-practice companies are achieving success with KM.